Fbaj Privacy Policy – Your Data, Our Responsibility

Welcome to the fbaj platform. fbaj is a trusted online gaming platform in Bangladesh, where the privacy and personal information of every member is our highest priority.

This Privacy Policy explains in detail what information we collect when you use the fbaj website or app, how that information is used, who it may be shared with, and the steps we take to protect it.

By registering on the fbaj platform or using our services, you agree to this Privacy Policy. We encourage you to read it carefully.

Various types of information are collected to operate the fbaj platform. This information is broadly divided into three categories:

a) Information You Provide:

• Name, date of birth, address, and nationality
• Email address and mobile number
• National ID or passport details (for KYC verification)
• Payment method details (bKash, Nagad, and Rocket numbers)
• Account password and security question answers

b) Automatically Collected Information:

• IP address and device information (operating system, browser)
• Login timestamps, session duration & gaming activity logs
• Analytics data on clicks, page views, and usage patterns
• Cookie & Local Storage Data
• Referral Sources & Traffic Data

c) Information Received from Third Parties:

• Transaction verification data from payment providers
• KYC results from identity verification services
• Risk assessment data from fraud prevention services

Fbaj uses the information it collects solely for specific, legitimate purposes. We never use or sell your data unnecessarily under any circumstances.

• Account Management: To create, manage, and verify your fbaj account.
• Payment Processing: To ensure smooth processing of deposits and withdrawals.
• Security Assurance: To prevent fraud, scams, and unauthorized access.
• Fulfilling Legal Obligations: To comply with KYC/AML regulations.
• Service Improvement: For analytics and research to improve your experience.
• Contact: To send important updates, promotions, and support messages.
• Responsible Gaming: To monitor your gaming behavior and provide support when needed.

The fbaj website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your browsing experience.

Types of cookies used by fbaj:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To understand page performance and usage patterns.
• Security Cookies: To detect fraud and bot traffic.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some fbaj features.

Fbaj employs industry-leading technology and processes to keep your information secure. Our security measures include:

• SSL/TLS Encryption: 256-bit SSL encryption is applied during data transmission.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall and intrusion detection system.
• Regular Security Audits: Regular security reviews conducted by third-party experts.
• Data Encryption: Collected sensitive data is stored in an encrypted database.
• Access Control: Only authorized personnel may access specific information.

Please note, however, that no method of transmission over the internet is 100% secure. You are also responsible for keeping your account password and login credentials safe.

Fbaj may share your information with third parties in limited and specific circumstances. Details are outlined below:

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verifier: To complete the KYC process with a licensed verification service.
• Legal Authorities: In cases of court orders, government investigations, or legal obligations.
• Fraud Prevention: With industry-standard databases to help prevent online fraud.

You have the following rights regarding your personal information on the fbaj platform:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request a download of your data.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise these rights, contact the fbaj support team. We will respond to your request within 30 days. Please note that some information may not be deletable due to legal obligations.

Fbaj retains your data only for as long as necessary. Retention periods may vary depending on the type of information:

Once the retention period expires, fbaj securely deletes or anonymizes your data.

The fbaj platform is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we are notified that a minor has registered on fbaj, we will immediately close that account and delete all associated data.

Fbaj reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• An update notice will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of fbaj after any updated policy takes effect will be considered your acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Support: fbaj Live Chat (available 24/7)
• Response Time: Typically within 24–48 hours