Fbaj Terms & Conditions

These Terms & Conditions ("Terms") constitute a legal agreement between the fbaj platform and its members ("you" or "user"). fbaj is an online gaming platform offering casino, slots, Sports Betting, bingo, and other gaming services to users in Bangladesh.

As used in these Terms, "fbaj", "we", and "our" refer to the fbaj platform and its operating entity. "Platform" refers to fbaj's website, mobile application, and all associated services.

To register on fbaj, you must provide accurate and complete information. Each individual may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

You will need to provide the following information at the time of registration:

• Full legal name (as it appears on your National ID or passport)
• A valid email address or mobile number
• Date of birth (must be 18 or older)
• A strong password known only to you

You are solely responsible for the security of your fbaj account. Never share your login credentials with anyone. If you notice any suspicious activity on your account, contact our support team immediately.

Fbaj may request additional documents at any time for verification purposes. These may include a national ID, passport, driving licence, or bank statement.

The fbaj platform is strictly for adults aged 18 and above. Use of this platform by anyone under 18 is completely prohibited.

By registering, you confirm that you are 18 years of age or older. fbaj may request official government-issued ID for age verification at any time. Withdrawals may be placed on hold until age verification is completed.

Fbaj accepts deposits via bKash, Nagad, Rocket, and other approved payment methods. Minimum deposit amounts and limits are displayed on the platform and are subject to change at any time.

• All deposits must be made from the account holder's own payment method — third-party deposits are not accepted.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Withdrawal requests are generally processed within 1–3 business days; VIP members receive priority.
• Wagering conditions must be fulfilled before bonus winnings can be withdrawn.
• Fbaj follows a KYC verification process to prevent money laundering.

Fbaj reserves the right to suspend or cancel any payment if unusual transactions are detected. Additional documentation may be requested in such cases.

Fbaj offers a variety of bonuses and promotional offers — welcome bonuses, reload bonuses, free spins, cashback, and VIP rewards. Each bonus has its own specific terms and conditions.

• Wagering requirements must be met before bonus funds can be withdrawn (typically deposit + bonus x 30–40 times).
• Bonuses must be claimed within a specific time frame — expired bonuses will be forfeited.
• A second bonus cannot be activated while another bonus is still active.
• Some games may not be eligible for bonus wagering — details are specified in the terms of each individual offer.
• Fbaj reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on the fbaj platform are conducted fairly and transparently. Our games use certified Random Number Generator (RNG) technology, ensuring every outcome is entirely random and unbiased.

• In the event of a technical issue or disconnection during gameplay, fbaj will determine the outcome based on server log records.
• The rules and payout structure for each game are detailed in that game's information section.
• In Live Casino games, the dealer's decision is final.
• If a Sports Betting event is cancelled, the bet will be refunded.
• If a bug or error is detected within a game, fbaj reserves the right to void that round.

All games on fbaj adhere to fair play principles. Any disputes regarding game outcomes must be reported to the support team within 72 hours.

The following activities are strictly prohibited on the fbaj platform and may result in account termination and legal action:

• Creating or operating multiple accounts
• Registering using another person's identity or providing false information
• Abusing or exploiting the bonus system
• Collusion or gaining an unfair advantage through coordinated play
• Gaining unfair advantage through hacking, cheating, or the use of unauthorised software
• Money laundering or transactions involving illegal funds
• Intentionally exploiting any platform errors or bugs
• Harassing, intimidating, or disrespecting other users

Fbaj reserves the right to close or suspend any account under the following circumstances:

• If the Terms & Conditions are violated
• In cases of suspected fraud or deception
• Upon court order or at the request of a government authority
• At the user's own request (self-exclusion)
• Extended inactivity (over 12 months)

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closure — withdrawals after an account is closed may be more complicated.

Fbaj believes in responsible gaming. We want our members to enjoy gaming as a source of entertainment, not as an addiction.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a specified period of time.
• Reality Check: You can receive session alerts after a set period of time.
• Support: Contact us to access professional support for gaming addiction.

For more details, visit our Responsible Gaming Page Visit.

Fbaj places the highest priority on protecting your personal information. Any data we collect is used solely to provide platform services, complete verification, and meet legal obligations.

Your information is never sold or shared with third parties without your consent. However, we may be required to disclose information in response to a valid legal authority request. For more details, please see our Privacy Policy Read.

Fbaj provides its platform services on an "as is" basis. We accept no liability for the following:

• Losses or delays caused by technical issues
• Issues with third-party payment providers
• Losses due to internet connectivity issues
• Service disruptions due to unforeseen or uncontrollable circumstances

Gaming is a form of entertainment that carries risk — you are participating consciously and of your own free will. fbaj is always committed to maintaining a fair and safe environment.

Fbaj reserves the right to modify or update these Terms & Conditions at any time. For significant changes, we will notify you via email or a notice on the platform.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We therefore recommend visiting this page on a regular basis.